Cancellation can be made via email to firstname.lastname@example.org. Although no notice is required, and there is no cancellation fee, all fees paid for service up to the notice of cancellation are non-refundable. If cancellation is made within the first 30 days of service all hosting fees will be refunded. This does not include fees for domain registration. NON-USAGE OF AN ACCOUNT IS NOT PROOF OF CANCELLATION OF SERVICE. Clients are responsible for full payment on all accounts whether or not the account is or was ever utilized. If a client cancels without using the account outside of the guarantee period, there is no refund allowed.
Activity which results in a suspension or deactivation of an account will result in a forfeiture of fees paid. Complaints made regarding abuses of an account will be grounds for suspension.
All content included on the Lenernet Group Sites, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Lenernet Solutions, Inc. or our content suppliers, and is protected by U.S. and international copyright laws. The presentation (including the collection, arrangement and assembly) of all content on this Site is the exclusive property of Lenernet Solutions, Inc. and protected by U.S. and international copyright laws. All software used on this Site is the property of Lenernet Solutions, Inc. or its software suppliers and protected by U.S. and international copyright laws.
Trademarks and Service Marks
LenernetHosting is a trademark of Lenernet Solutions, Inc. in the United States and other countries. Other Lenernet Solutions, Inc. graphics and logos are also trademarks or service marks of Lenernet Solutions, Inc. Corporation. Our trademarks and service marks may not be used (1) in connection with any product or service that is not an offering of Lenernet Solutions, Inc. , unless we have given express written permission to so use our trademarks or service marks, or (2) in any manner that is likely to cause confusion among customers, or disparages or discredits Lenernet Solutions, Inc. All other trademarks and/or service marks identified or referenced in our Site are the property of their respective owners and subject to their usage requirements.
This Site is provided by Lenernet Solutions, Inc. on an "as is" basis. Lenernet Solutions, Inc. makes no representations or warranties of any kind, express or implied, as to the operation of the Site, or the information, content and materials included on this Site. To the full extent permissible by applicable law, Lenernet Solutions, Inc. disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Lenernet Solutions, Inc. does not guarantee continuous, uninterrupted or secure access to its Site, and operation of the Site may be interfered with by numerous factors outside of Lenernet Solutions, Inc.'s control, including but not limited to telecommunications network disruptions. Nor does Lenernet Solutions, Inc. guarantee the accuracy, timeliness or completeness of any information on its Site or the results of your use of the Site. Lenernet Solutions, Inc. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, Lenernet Solutions, Inc.'s AGGREGATE LIABILITY, AND THE AGGREGATE LIABILITY OF ITS LICENSORS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO $100.
Modifications of Agreement
99.9% Uptime Guarantee
Lenernet Hosting will refund the customer's monthly fee in the event of Service Outages due to the failure of our Local Area Network or a Web hosting server. For purposes of this guarantee, only downtime lasting at least 10 consecutive minutes is considered a service outage. Lenernet Hosting's guarantee of 99.9% service uptime allows for 45 non-consecutive minutes of (HTTP) service outage per month as defined here.
Lenernet Hosting will not be held responsible for Service Outages resulting from non-Lenernet Hosting operated equipment including, but not limited to, Internet NAP failures or congestion (MAE East, MAE West, etc.) and backbone failures. Additionally, Lenernet Hosting will not be held responsible for delays in the registration or transfer of a domain due to InterNIC related issues, for outages resulting from malfunctioning customer scripts or applications that are installed by the customer, nor for unusual traffic spikes or "denial of service" attacks on customer Web sites.
Refunds will be issued upon request by the customer and upon determination that a service outage, as defined by this guarantee, has occurred. Refund requests must be made within thirty (30) days of the issuance of the invoice that represents the time period during which the service outage took place. Regardless of the number of outages, all refunds are limited to one month's hosting service fees and do not include excess usage fees, setup fees or other non-standard recurring charges.
Additionally, service outages will not include downtime due to Acts of God, nor for outside security breaches. Finally, Lenernet Hosting will not be held liable for service outage damages resulting in the loss of prospective profits or anticipated sales or as a result of expenditures, investments, or commitments in connection with the business.